Experience

Product / UX Designer

 Jobbley June 2023 – Present

• Conduct user research and usability testing to gather insights and optimize UI designs and interactive design prototypes, resulting in improved user satisfaction.

• Collaborate with stakeholders and developers cross-functionally to gather design requirements and incorporate the business goals into the innovative design, resulting in a 40% increase in internal communication satisfaction.

• Develop interactive wireframes and mockups using industry-standard design tools, like Figma, to effectively communicate design ideas.

• Refine the product roadmap based on user feedback and business goals, increasing productivity by 10%.

UX Designer & Researcher

   Independent June 2022 – June 2023

• Conduct user research such usability studies, surveys, and interviews with at least 5 participants to determine KPIs, information architecture designs, user journey maps, user personas, and sketch frames for the testing and ideation phases.

• Create user-centered designs through wireframes, prototypes, and high-fidelity mockups for cross-platform applications using Figma and Adobe XD. 

• Analyze insights for design solutions that improve user experience and iterate on design.

• Design friendly accessible user interface and interactive design.

Administrative Assistant

   PSI Security March 2020 – March 2023

• Write detail oriented reports on business actions for stakeholders, directors, and clients then analyze and interpret data for solutions that streamline business practices.

• Organized over 100 files for an easy and efficient way to find important documents.

• Communicate key information between directors and clients through web based calendars and appointment updates.

• Collaborated with regional directors to coordinate meetings and presentations 4+ times a month.

• Handled $1,000+ transactions from operating account to payroll account.

Researcher

   Entertainment Works April 2019 – December 2019

• Conducted research with surveys and interviews with 75+ people per week to collect quantitative and qualitative data.

• Gauged consumer interest for 3 to 6 unreleased projects so the company can reiterate its marketing plan.

• Set up research areas by making sure hardware testing equipment is connected and calibrated for users.